Refund Policy

We do our best to ensure product satisfaction and recommend new customers to familiarize themselves with the ingredients and purpose of the product before committing to purchase. However, if for any reason you change your mind on your purchase, we accept returns for unused and unopened products, notifying Gherane within 14 days of receipt. Unfortunately, due to the nature of our business and upholding the highest hygiene standards, we cannot provide refunds for used or opened products.

If items are damaged during delivery, please contact us immediately to discuss a refund or exchange at hello@gherane.com.